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Restaurant glossary
Common restaurant-system words, explained in plain language.
- AI draftsร่างรออนุมัติจาก AI (Drafts)
- Changes an AI app proposes, such as a menu price change or a purchase order. Nothing happens until someone in the store with the right access approves it.
- Read the related guide: Connect Claude or ChatGPT to your store (MCP connector)
- Base unitหน่วยฐาน (Base unit)
- The small unit BoxBak stores an ingredient in: grams, millilitres, or pieces. Purchase units and recipe units are converted to it.
- Example: A 1 kg bag of sugar is stored as 1,000 g.
- Read the related guide: Ingredients, units, stock on hand and ingredient cost
- BoxBak creditsเครดิต BoxBak
- Every BoxBak feature is free to use. Stores buy credits for pay-per-use work such as AI tasks; running out never stops the till.
- Read the related guide: Turn store features on or off, and why a menu item is missing
- Cash over/shortเงินขาด/เกิน (Over/short)
- The difference between the cash counted at close and the cash BoxBak expects. Negative means the drawer is short.
- Read the related guide: Opening and closing shifts, counting cash and the Z-Report
- Commissaryครัวกลาง (Commissary)
- A central kitchen that preps ingredients or semi-finished items, such as soup base or sauces, for several branches. Stock is deducted when a batch is produced.
- Read the related guide: Ingredient processing and AI bill scanning
- Cost of goods sold (COGS)ต้นทุนขาย (COGS)
- The ingredient cost of what you actually sold in a period, worked out from recipes and purchase prices. It shows how much profit the sales left.
- Example: Selling 100 basil rice plates at 22 baht of ingredients each is 2,200 baht of COGS.
- Read the related guide: Ingredients, units, stock on hand and ingredient cost
- FEFO (first expired, first out)FEFO (หมดอายุก่อน ใช้ก่อน)
- Use stock from the lot that expires soonest first, even if it arrived later. It cuts waste from expired goods.
- Example: Milk that expires tomorrow is used before milk that expires next week.
- Read the related guide: Suppliers, purchase orders and receiving
- Food cost %เปอร์เซ็นต์ต้นทุนอาหาร (Food cost %)
- Ingredient cost divided by the selling price. Lower means more profit; many restaurants aim for roughly 25–35%.
- Example: A 60 baht dish with 18 baht of ingredients is 30%.
- Read the related guide: Ingredients, units, stock on hand and ingredient cost
- Goods receiptรับสินค้า (Goods receipt)
- Recording what actually arrived from an order. It adds the stock and updates costs from what was received.
- Read the related guide: Suppliers, purchase orders and receiving
- Gross marginกำไรขั้นต้น (Gross margin)
- Sales minus ingredient cost, before wages, rent, or other expenses.
- Read the related guide: Sales report: net sales, bills, discounts, refunds, VAT and sales by time range
- Kitchen display (KDS)จอครัว (KDS)
- A screen in the kitchen that shows orders instead of paper tickets. The kitchen marks dishes as started and ready, and the front sees it straight away.
- Read the related guide: Kitchen display (KDS): order flow and recall
- Lotล็อต (Lot)
- A batch of the same item received together, with its own expiry date and cost. Lots let you see which batch is close to expiry or needs a recall.
- Read the related guide: Suppliers, purchase orders and receiving
- Loyalty pointsแต้มสมาชิก (Loyalty points)
- Points customers earn from purchases and redeem for discounts or rewards under the rules the store sets.
- Read the related guide: Members, earning points and redeeming points
- MCP (AI app connection)MCP (เชื่อมแอป AI)
- The standard that lets an AI app such as Claude or ChatGPT connect to your BoxBak store to ask about sales, stock, and reports. The owner chooses which kinds of data it may read.
- Read the related guide: Connect Claude or ChatGPT to your store (MCP connector)
- Modifierตัวเลือกเสริม (Modifier)
- An option a customer adds to a menu item, such as sweetness level, an extra fried egg, or no vegetables. It can add to the price and use extra stock.
- Read the related guide: Manage menu items, prices, options and recipes
- Par levelระดับ PAR (Par level)
- How much of an ingredient you want on hand to last until the next delivery. BoxBak uses it to suggest how much to order.
- Example: If the par for eggs is 300 and you have 120 left, BoxBak suggests ordering 180.
- Read the related guide: Suppliers, purchase orders and receiving
- PromptPayพร้อมเพย์ (PromptPay)
- Thailand's instant transfer system using a phone number or tax ID. The store shows a QR code with the amount, and the customer scans it to pay.
- Read the related guide: Store details, branches, tables, PromptPay payments and image library
- Purchase order (PO)ใบสั่งซื้อ (PO)
- The order you send a supplier, listing items, quantities, and agreed prices. It is checked against what actually arrives.
- Read the related guide: Suppliers, purchase orders and receiving
- Recipeสูตร (Recipe)
- The ingredients and amounts used to make one portion of a menu item. Each sale deducts stock and calculates cost from it.
- Read the related guide: Manage menu items, prices, options and recipes
- Reconciliationกระทบยอดรับสินค้า (Reconciliation)
- Comparing the purchase order, what was received, and the supplier's bill so short deliveries, extras, and price differences are caught before you pay.
- Read the related guide: Receiving reconciliation: purchase order, receipt and invoice
- Refundคืนเงิน (Refund)
- Giving money back after a bill was paid, in full or for some items. BoxBak issues a credit note when tax rules need one.
- Read the related guide: Bill History: find bills, refund and reopen
- Reorder pointจุดสั่งซื้อ (Reorder point)
- The stock level at which you should place a new order so the delivery arrives before you run out.
- Read the related guide: Suppliers, purchase orders and receiving
- Shift (cash drawer)กะและลิ้นชักเงิน (Shift)
- A cashier's working period. It starts by counting the opening float and ends by counting the cash and comparing it with what BoxBak expects.
- Read the related guide: Opening and closing shifts, counting cash and the Z-Report
- Shrinkageของสูญหาย (Shrinkage)
- Stock value that disappeared without a sale or a recorded waste entry, such as spills, mistakes, or loss.
- Read the related guide: Sales report: net sales, bills, discounts, refunds, VAT and sales by time range
- Split / merge billแยกบิล / รวมบิล (Split / merge)
- Split one bill so several people each pay for what they ordered, or merge several tables into one bill before payment.
- Read the related guide: Selling at the counter: open bills, take orders and take payment
- Stock countนับสต็อก (Stock count)
- Counting what is physically in the store and entering it, so balances are corrected and variance is visible.
- Read the related guide: Count stock and correct it to what is really there
- Tax invoiceใบกำกับภาษี (Tax invoice)
- The tax document a VAT-registered store gives customers. The abbreviated form is for walk-in customers; the full form carries the customer's name and tax ID.
- Read the related guide: VAT settings and full tax invoices
- Transferโอนสต็อก (Transfer)
- Moving stock from one branch or storage location to another. The sender's stock goes down; the receiver's goes up when it is received.
- Read the related guide: Transfer stock between branches and from the central kitchen
- Varianceส่วนต่างสต็อก (Variance)
- The gap between what you counted and what BoxBak expected you to have. A negative variance usually means loss, unrecorded waste, or a recipe that does not match how dishes are really made.
- Example: BoxBak expects 5 kg of pork, you count 4.2 kg: the variance is -0.8 kg.
- Read the related guide: Count stock and correct it to what is really there
- VAT exclusiveราคาไม่รวม VAT (VAT exclusive)
- The menu price does not include VAT; it is added at checkout, so the customer pays more than the menu price.
- Example: A 100 baht item with 7% VAT added costs the customer 107 baht.
- Read the related guide: VAT settings and full tax invoices
- VAT inclusiveราคารวม VAT (VAT inclusive)
- The menu price already includes VAT. The customer pays the price shown; the receipt shows how much of it is VAT.
- Example: A 107 baht item with 7% VAT included is 100 baht + 7 baht VAT.
- Read the related guide: VAT settings and full tax invoices
- Voidยกเลิกบิล (Void)
- Cancelling a bill or line that should not count as a sale. BoxBak keeps a record of who voided it and why.
- Read the related guide: Bill History: find bills, refund and reopen
- Wasteของเสีย (Waste)
- Ingredients or food thrown away and recorded, for example expired, made wrong, or sent back. Recording it keeps variance accurate and shows what to fix.
- Read the related guide: Ingredient processing and AI bill scanning
- Yieldอัตราได้ผล (Yield)
- The share of an ingredient you can actually use after trimming, washing, or cooking. 1 kg of pork that trims to 0.85 kg has an 85% yield.
- Read the related guide: Ingredient processing and AI bill scanning
- Z-reportรายงาน Z (Z-report)
- The end-of-shift or end-of-day summary: sales, payment methods, discounts, voided bills, and drawer cash. Used for checking and record keeping.
- Read the related guide: Opening and closing shifts, counting cash and the Z-Report